Kubota Store FAQs
Below are a list of frequently asked questions and their answers. Please contact us if you have any questions that are not answered here.
- What is the turnaround time for product?
- How will I be billed?
- Do we ship internationally?
- How do I process a return?
- How can I check the status of my order?
- Can I change or cancel my order once it has been placed?
- What if the brochure I ordered is on backorder?
- The brochure I am looking for is not on the site.
- What is the turnaround time for product?
- Orders will ship the next business day. Please contact Kurt Gairing at 951.966.8262 if you need your order to ship same day
- How will I be billed?
- You will be billed a $24.00 handling charge plus actual shipping charges on your open account for all literature orders. All orders are shipped via Ground, unless overnight services are requested.
- Do we ship internationally?
- Unfortunately, at this time we do not offer international shipping. We will only ship within the United States.
- How do I process a return?
- Please contact us to inquire about returns
- How can I check the status of my order?
- Please login to your account and click Order History located at the top of the page to view your past orders and their status, including tracking, if available. If you are having difficulty accessing your account, please contact us and we will be happy to assist you. Please provide your name and order number for us to be able to better provide you information.
- Can I change or cancel my order once it has been placed?
- Please contact us if you wish to edit or cancel your order. Edits and Cancellations will be handled on a case-by-case basis and is dependent on the status of the order. In the body of the email please include your name, order number, and the reason for cancellation or the changes you wish to make.
- What if the brochure I ordered is on backorder?.
- Backorder items will ship automatically once inventory has been received.
- The brochure I am looking for is not on the site.
- The following brochures are available on the Electronic Parts Publication Catalog. You can access the Electronic Parts Publication Catalog through KubotaLink, Parts tab, Parts Link.
- 2021 Construction Equipment Full Line Brochure- Excluding SCL1000
- 2021 Full Turf Line Brochure
- SCL 1000 - StandOn Compact Loaded and Attachments
- 2019 Full Line Turf Brochure
- Kubota 2021 Full Line Brochure
- Mower Pocket Guide
- Fleet Brochure
- WSZ Walk-Behind & Stand-on
- Commercial Mower Guide
- CE Equipment Catalog Rev 4/2021
- Kubota RTVs Product Guide
- RTV-X1100C/RTV-X1120 PRO K-Connect
- KTAC Credit Life Insurance Brochure
- M8 Built Right. Built Ready
- KTAC Physical Damage Brochure